Paymaster New York City

Entertainment Partners

KEY RESPONSIBILITIES

 • Read and interpret source documents and accurately enter in payroll information into the EP system according to instructions.

 • Expected to learn how to key complex payroll as knowledge increases; errors must be kept at a minimum.

 • Compile, sort by alpha order and run edits for paymaster.

 • Assist payroll operations with various clerical duties.

 • Run various payroll reports when instructed.

 • Assist other departments with various duties when instructed.

 • Calculate, audit and input above and below the line payroll in accordance with client, employee, union, state and federal requirements.

 • Process payroll timely, staying in constant communication with the client to be aligned on expectations.

 • Establish and maintain complete and accurate files of each production; file project documents electronically in Show Folders.

 • Gain basic knowledge of state, federal and workers compensation statutory requirements.

 • Learn EP policies and procedures.

 • Ability to seek assistance where required; escalate potential “issues” to appropriate manager.

 • Change voicemail daily

 • Employee accountability – i.e. no “negative” talk; accuracy, turnaround, client service, etc.

 • Attend training classes, gain basic knowledge of Los Angeles entertainment contracts, utilize Halogen Training Modules, Lynda.com, etc. on a regular basis to gain/reinforce knowledge of payroll contracts and EP policies.

 • Provide employee earnings and analysis where requested, run Project Queries, run BIT (as applicable).

 • Contact clients when shows are assigned/reassigned (both existing and new manager).

 • Ensure all hand off instructions are clear to the designated backup on the team; always communicate backup information to the client.

 • When serving as backup, contact each client and communicate coverage for the day.

 • Keep project info in SalesForce up-to-date to include payroll schedule and projected time cards, etc.

 • Ensure weekly adjustments completed by end of week, otherwise escalate to manager; review/validate completed adjustments and communicate to client.

 • When available, help the team wherever needed; check team emails for coverage.

 • Ensure compliance with document retention and processes (I-9s, etc.)

JOB REQUIREMENTS/QUALIFICATIONS NEEDED

 • High School diploma or equivalent; some college experience preferred.

 • Experienced with keying in data using 10-key by touch.

 • At least 1 year experience working in an office environment.

 • Payroll experience preferred.

 • Clerical, administrative or retail experience helpful.

 • Experience using Microsoft Outlook and Word.

 • Communicate with external and internal clients using a professional client service approach.

 • Proficient with 10-key by touch.

 • Knowledge of payroll processing with ability to pay close attention to details.

 • Good typing skills, speed and consistency in keying time card accurately with volume.

 • Ability to concentrate on a task without being distracted in an area that includes ongoing conversation.

 • Ability to work under pressure and deadlines.

 • Provides good customer service including consistency in quality and accuracy levels.

 • Good communication skills (reading, writing, speaking, listening and understanding) including active listening skills to accomplish the tasks assigned.

 • Ability to accept feedback and apply it to work task improvement.

 • Knowledge of military time.