Posted Jobs

Floor Associate

The Brooklyn Museum

Requirements:

High school diploma or equivalent

Knowledge of and interest in the Museum's collection and special exhibitions as well as our mission, history, and programming

Ability to communicate pleasantly, courteously, and effectively with the general public, especially when delivering messaging and regulating exhibition policies

Positive attitude and perseverance under pressure

Excellent customer service and communication skills, including ability to speak effectively and facilitate positive dialogue with visitors

Desire to work effectively and collegially as part of a team

Additional qualifications:

Experience in customer service, hospitality, and/or sales preferred

Coat check experience helpful

Responsibilities:

Greet visitors, providing hospitality and a positive, professional, and safe environment for all guests

Scan tickets and facilitate visitors' entrance into the special exhibition

Operate specialized ticketing software for exhibition and event sales

Provide line management and crowd control, and aid groups entering the exhibition

Assist visitors with wayfinding throughout the Museum and special exhibitions

Understand Museum policies regarding admissions, ticketing, security, coat check, and visitor services, and communicate them to the public on-site and over the phone

Start date: Immediately

Department: Visitor Experience and Engagement

Reports to: Assistant Manager of Visitor Experience and Engagement

Position type: Part-time, temporary

Union status: Non-union

FLSA status: Non-exempt

Schedule: 15-20 hours per week, Mondays-Sundays, with possible additional hours during special events and First Saturdays. Weekends are required.

Apply online

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