Cultural Programming Coordinator – Madison Square

NeueHouse

The Role:

The Cultural Programming Coordinator will assist in the management and execution of cultural programing events, memberships events, food & beverage events and other cultural activations at NeueHouse MSQ. Reporting to the Manager of Community and Culture, the Cultural Programming Coordinator will produce the calendar of events, handle event bookings, create detailed run sheets and communicate/arrange formative plans with clients and partners, work with the marketing team to manage asset and marketing collaterals, arrange logistical details, and hosts events.

NeueHouse's team is lean and operates with a mindset of "no task is too small." The Programming Coordinator must expect to manage through ambiguity and will need to be ready to support all NH departments in meeting the needs of the house.

Requirements:

Solution oriented and taking pride in the details, the Cultural Programming Coordinator builds, delivers, and stewards the moments that define NeueHouse for Members, Partners, Guests, and the team - past, present, and future. The role requires someone who is ready to:

Pre-production

• Assist the Programming Manager with initial leads, client walk-throughs and events production
• Collect and submit marketing and communication assets for partners
• Manage contracts and logistics with partners
• Work with marketing team to finalize assets for programming and event calendars and promotional materials
• Manage RSVP lists and support Director to maximize RSVPs from the house and community
• Liaise with clients and partners to collect all pre-production event needs
• Create weekly Events meeting packet, summarizing event needs for the upcoming week (i.e. run of show, BEOs, AV needs, floor plans p/event)
• Communicate event details/changes with all internal departments including F&B, Facilities, Operations, Member Experience, etc.

Production

• Ensure print and online marketing collateral is prepared
• Source and manage relevant production vendors, obtain quotes and negotiate bids
• Assist in the setup, management, and breakdown of events
• Manage talent arrival and green room needs on day of event
• Ensure event runs smoothly, including timings, run of show, Q + A and event closing
• Support Manager for quality check event content when needed
• Manage on-site vendors (if applicable)

Post Production

• Track expenses for each event
• Submit vendor payments and prepare monthly budget reports
• Prepare event reports and feedback weekly
• Manage event documentation ongoing
• Provide post event assessment and feedback

We are looking to connect with candidates who bring:

• Outstanding ability to converse with clients and members regarding NeueHouse events and our various programs and amenities.
• Possess experience in delivering all types of events with a strong focus on guest satisfaction in a multi-functional, fast-paced environment, ideally in a luxury/upscale event venue, hospitality venue or hotel.
• Flexible and proactive, responding quickly and positively to changing environments.
• Efficient with Google Calendar/Docs/Outlook/Chrome.
• Knowledgeable in Microsoft Office365 Suite including PowerPoint and Excel.
• TripleSeat and Splash familiarity is a plus.
• Possesses ability to successfully re-prioritize tasks in a moment's notice.
• Must always be a positive, sophisticated, and articulate ambassador of the NeueHouse brand
• NeueHouse values diverse educational and training backgrounds in consideration of the role.