Robin Noonan-Price
Full Bio
GENERAL BACKGROUND
Highly skilled in product marketing and client development in a business environment. Proven proficiency in analyzing problems and developing creative solutions, conducting training sessions, and preparing reports. In short, an enthusiastic, professional team player effective at multi-tasking while maintaining an eye on the bottom line to obtain profitable results.
YMCA RETIREMENT FUND New York, New York
Assistant Director of Education/Client Relations Rep 2000 _x0013_ 2019
Monitor and score incoming and outgoing calls of 19 staff members. Report statistical scoring results to Executive Vice President quarterly. Conduct on-going call coaching sessions with staff on one-to-one basis for accurate information and telephone etiquette. As a result, scores improved 10% over two year period. Trained staff for the National Social Security Advisor Certification exam.
On-going training of temporary staff in
Highly skilled in product marketing and client development in a business environment. Proven proficiency in analyzing problems and developing creative solutions, conducting training sessions, and preparing reports. In short, an enthusiastic, professional team player effective at multi-tasking while maintaining an eye on the bottom line to obtain profitable results.
YMCA RETIREMENT FUND New York, New York
Assistant Director of Education/Client Relations Rep 2000 _x0013_ 2019
Monitor and score incoming and outgoing calls of 19 staff members. Report statistical scoring results to Executive Vice President quarterly. Conduct on-going call coaching sessions with staff on one-to-one basis for accurate information and telephone etiquette. As a result, scores improved 10% over two year period. Trained staff for the National Social Security Advisor Certification exam.
On-going training of temporary staff in
