WB Games Technical Account Manager Intern Co-op: Troy, NY - Jun-Dec 2026

Warner Bros. Discovery

Your Role Accountabilities

• Become an expert in our backend service products. Put yourself in a position to understand and confidently explain our products at a technical level to the game development engineers leveraging our products.
• Analyze customers’ requirements and suggest existing features in our online service products to meet their requirements. This will include regularly using our online service products, digging in with the exact API endpoints being used by our customers, and using your technical background to suggest the most efficient way to integrate with our APIs.
• Assist with challenging level-one technical support requests and issue escalations from game teams. Address all account-related queries in a timely fashion.
• Provide internal WBNY development team with customers’ feedback to help identify potential new product features or products.
• Provide support and game-specific implementation expertise to WBNY’s Live Operations team during live incidents to help us identify issues and recover.
• Review and provide feedback on implementation documentation.

Qualifications & Experience

• Experience building or using a REST API or other web services.
• General understanding of game development disciplines and their inputs into online service development.
• Aptitude for quickly learning new techniques and technologies. Consistently provides quality support of these technologies within the expected time frame.
• Ability to communicate concepts, verbally and in written format, to both technical and non-technical team members.
• Familiarity with task and bug tracking software packages (e.g. Jira). 
• Performs most job-related duties with minimal supervision.
• Takes initiative in pursuing new assignments and identify new tasks. 
• Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)
• Must be a rising Junior or Senior (18 years or older)
• Must be in academic good standing (3.0 or above GPA) A transcript will be required to verify your GPA if an offer is extended.

Warner Bros. Discovery will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Warner Bros. Discovery now or in the future in order to retain their authorization to work in the United States. Candidates currently on any student or exchange visa, including F-1 CPT, F-1 OPT, J-1, M-1, etc., will not be eligible for the internship program.